Contact Us
We're here to help with your Sarawak Urban Forum 2.0 journey.
How can we assist you?
Whether you need information about the programme, registration, payments, partnerships or attending SUF 2.0, our team is ready to assist.
General Enquiries
Programme, participation, speakers, partnerships and event information.
secretariat.suf@dbku.gov.myRegistration Support
Individual or group registration, payment, delegate passes and programme selection.
Registration Support →Send Us a Message
Complete the form below and the appropriate SUF 2.0 team will assist with your enquiry.
Dewan Bandaraya Kuching Utara (DBKU)
Sarawak Urban Forum 2.0 brings together policymakers, professionals, industry, academia and communities to collaborate in shaping more resilient and future-ready cities.
Bukit Siol, Jalan Semariang
Petra Jaya
93050 Kuching
Sarawak, Malaysia
Non-Refundable Purchase Policy
All ticket, registration, and pass sales are final. Once a transaction is completed on this website, it is strictly non-refundable and non-transferable under any circumstances, including but not limited to personal schedule conflicts, illness, or non-attendance.
Final Sale
By completing your transaction, you acknowledge and agree that all event purchases are final, non-refundable, non-transferable, and non-creditable toward future events.
Event Changes & Cancellations
In the event of a total cancellation or rescheduling by the organiser, affected ticket holders will be notified via email regarding options for rescheduled dates or official credit/refund procedures.
Frequently Asked Questions
You may find the answer you need before sending us an enquiry.
Registration can be completed online through the official SUF 2.0 Registration Page.
Participants will need to provide their personal, contact and organisation details before selecting the programmes or activities they wish to attend.
Yes. The SUF 2.0 registration system supports both Individual Registration and Group Registration.
For group registration, a representative or coordinator may provide the required participant details for members of the group.
The SUF 2.0 Main Forum is a paid programme.
Certain programmes and side activities may be offered free of charge, subject to availability and capacity. Applicable fees will be displayed during registration.
Yes. Once your registration has been successfully submitted, a confirmation will be sent to your registered email address.
No. All ticket, registration, and pass sales are final.
Once payment is completed, purchases are strictly non-refundable, non-transferable, and non-creditable toward future events.
If the organiser fully cancels or reschedules the event, affected participants will be notified by email regarding rescheduled dates or any official credit/refund procedure.
For registration, payment, programme or general enquiries, please contact the SUF 2.0 Secretariat through the official Contact page.